Terms and Conditions
Average order turnaround time is 12-15 business days.
Rushed production turnaround time is 7-10 business days.
By paying for this order, you are agreeing to our No Refund & No Returns policy.
Return Policy
Any problems with items that may quality for a redo or credit must be reported within 7 days of being received. This includes issues regarding design, misspelled names, missing items, or items with rips or tears. If there is an issue, we need to be notified right away to take care of it. Act fast!
Visual evidence of errant apparel must be provided for all issues that you may have. Replacement items normally take 7 business days to be received after the issue has been investigated and redo order has been placed.
Warranty
Ribble sports has a guaranteed warranty of 30 days for all custom uniforms and apparel upon delivery. This means if your item rips or has defects, we can replace it free of charge if proper documentation including photos is sent to us. After 30 days, we are no longer liable for any damage or issues on your apparel.
Policy for Rush Orders
Minimum rush order fee is 20%, which ever is higher. Turnaround for rush is 7 BUSINESS days from day order is put in (1 business day after your payment is made). There is NO guarantees. If order is not in within 15 business days, Rush fee is fully refunded.